Connecting you to resources for life's basic needs.

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Support for everyone

Crisis Connections is the primary provider of 211 services in Washington state. 211 connects you to help with food, housing, bills, and many other basic needs emergencies. Our trained information and referral specialists will listen, understand your unique situation, provide guidance, and find the right resources for you.

Anyone in Washington can reach out—whether you need help yourself or are helping someone else.

Live Hours | Monday – Friday | 9am – 5pm

24/7 Access | Text & Database | Mail

Text
For automated texting 24/7 text WAOD to 898211 For live texting M-F 9am–5pm text your zip code to 898211
U.S. Mail
U.S. Mail PO Box 19612 Seattle, WA 98109

*Please Note: Due to the complexity of referrals, we are not able to offer Rent (Eviction Prevention), Utilities (Disconnection Protections), or Legal service referrals via chat. For these needs, please call us at 211 or 800.621.4636, Monday- Friday, 9am to 5pm.

Help in over 155 languages

Support is available on live calls in over 155 languages. Dial 211 to be connected to interpreter services.

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Over 17,000 verified services

It's free to use and available 24/7. Every resource is checked and updated regularly.

We believe everyone deserves access to help when they need it. Our database is the most complete list of health and human services in Washington State.

Need a little help? Call 211 Monday through Friday, 9am – 5pm.

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Additional 211 referrals

Community Living Connections

For older adults, adults with disabilities, caregivers, family members, and professionals in King County.

Traumatic Brain Injury (TBI)

Connect with us to learn more about Traumatic Brain Injury (TBI) support.

Traumatic Brain Injury (TBI) Help

Frequently asked questions

Check out these frequently asked questions.
If you don't see your question, reach out and we'll be here to help.

What is 211?
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List your agency

Help more people find your services by listing with Washington 211. The database includes over 17,000 resources and is used by hundreds of thousands of community members. We’re accredited by Inform USA, which means we follow strict standards for keeping information free, accurate, and accessible.

To be included, fill out an application and update your information yearly.
Together, we can make sure everyone in our community can find the help they need.